| Author | Sthapit, Bhushan |
| Call Number | AIT RSPR no.SM-00-30 |
| Subject(s) | Knowledge management--Germany
|
| Note | A research study submitted in partial fulfillment of the requirements for the degree of Master
of Business Administration., School of Management |
| Publisher | Asian Institute of Technology |
| Series Statement | Research studies project report ; no.SM-00-30 |
| Abstract | Knowledge Management, a systematic process of managing the flow of knowledge within an
organizational setting by capturing, creating, synthesizing, organizing and disseminating the
knowledge to achieve organizational goals, is perhaps the most talked about tool of strategic
importance in the present corporate arena: Alongside its near panacea-like image, there is,
however, also a substantial amount of skepticism amongst thinkers that this sudden outburst of
excitement may just turn into another passing fad unless a unified definition and approach of
Knowledge Management is embraced by all.
One important and intriguing aspect of Knowledge Management is measurement. It is a highly
contentious issue that spontaneously beckons a lot of debate. However, unless organizations
find ways to quantify and attribute the benefits of Knowledge Management to the overall
organizational effectiveness, Knowledge Management might even face the same destiny that
IT hype did almost a decade ago. This is accepted as one of the major impediments to the
success of Knowledge Management today.
This research paper addresses the issue of measurement. Based on the extensive literature
survey, the current theories and practices are comprehensively discussed. An effort to develop
a generic framework for determining the Key Performance Indicators for a Knowledge
Management solution is presented by basing the context around the generic Knowledge
Management Process Map developed by SAP, Germany. |
| Year | 2000 |
| Corresponding Series Added Entry | Asian Institute of Technology. Research studies project report ; no.SM-00-30 |
| Type | Research Study Project Report (RSPR) |
| School | School of Management |
| Department | Other Field of Studies (No Department) |
| Academic Program/FoS | Master of Business Administration (MBA) (Publication code=SM) |
| Chairperson(s) | Raub, Steffen P.; |
| Examination Committee(s) | Swierczek, Fredric W.;Buchel, Bettina; |
| Scholarship Donor(s) | Danish International Development Assistance; |
| Degree | Research Studies Project Report (M.B.A.) - Asian Institute of Technology, 2000 |