| Author | Poedenphant, Thomas |
| Call Number | AIT Thesis no.SM-02-2 |
| Subject(s) | Knowledge management
|
| Note | A thesis submitted in partial fulfilment of the requirements for the degree of Master of
Business Administration. |
| Publisher | Asian Institute of Technology |
| Abstract | In the field of KM, which has been the focus for researcher over the past five to ten years,
there exist a great deal of ambiguity. This thesis aims to identify processes within the
concept of KM and its knowledge transfer processes, in which it becomes possible to
translate tacit knowledge into explicit knowledge, and enhance knowledge innovation.
Siemens, being awarded seventh best Knowledge Enterprise in the world, was the case
study adapted in order to identify intra knowledge transfer processes in an MNC. In order
to obtain in-depth information a case study was adapted. The findings within Siemens
concluded on the success of their KM strategy implementation and identified its
knowledge transfer mechanisms being the most suitable for translation of tacit knowledge
into explicit knowledge. This concludes the findings on the success of person-to-person
knowledge transfer were the best interaction adapted for tacit knowledge transfer and
machine-to-person was more applicable for explicit knowledge transfer. Furthermore, it
was established that transferring expats was on a decline and the adaptation of sending
local employees to HQ to gain on-the-job training to obtain tacit knowledge proved
successful. The application of the Knowledge Value Chain model proved useful as an
analysis tool to determine an organization's overall knowledge performance. |
| Year | 2002 |
| Type | Thesis |
| School | School of Management (SOM) |
| Department | Other Field of Studies (No Department) |
| Academic Program/FoS | Master of Business Administration (MBA) (Publication code=SM) |
| Chairperson(s) | Igel, Barbara ; |
| Examination Committee(s) | Zimmerman, Willi;Sununta Siengthai; |
| Scholarship Donor(s) | Emopean Union; |
| Degree | Thesis (M.B.A.) - Asian Institute of Technology, 2002 |