| Author | Thusanai Piarabutr |
| Call Number | AIT Diss. no.SM-97-01 |
| Subject(s) | Telecommunication--Thailand
|
| Note | A dissertation submitted in partial fulfillment of the requirement for the degree of doctor of
philosophy |
| Publisher | Asian Institute of Technology |
| Abstract | As telecommunications becomes a globalized industry, incremental long-term planning
used by the public telecommunications operators (PTOs) in developing countries is no longer
valid in a competitive world market. Therefore, a systematic approach to strategic management
of PTOs based on resources and capabilities is proposed. A methodology for identifying and
assessing required resources and capabilities has been developed to enable PTOs to achieve
competitive advantage and sustainability in the long run. This conceptual framework is useful
for telecommunications managers, policy makers, regulators, and researchers in strategic and
technology management in terms of strategic management of resources and capabilities. The
study has identified resources and capabilities beyond the traditional boundary of
telecommunications services by incorporating developments in emerging trends in the
information industry. The proposed methodology for assessing capabilities for competitive
advantage and sustainability is applied to PTOs in Thailand and Japan. The results show that a
PTO with a lower stock of tangible and intangible resources, limited accumulation of
technology-related and non-technological capabilities is unlikely to achieve competitive
superiority over other PTOs which invest in resources and capabilities that are difficult for
competitors to imitate. Thus, when compared with Telephone Organization of Thailand (TOT),
it appears that Nippon Telegraph and Telephone (NTT), which has long experience in
accumulating resources and capabilities, is more likely to be in a position to sustain its
competitive advantage in the near future. |
| Year | 1997 |
| Type | Dissertation |
| School | School of Management (SOM) |
| Department | Other Field of Studies (No Department) |
| Academic Program/FoS | Master of Business Administration (MBA) (Publication code=SM) |
| Chairperson(s) | Sharif, Nawaz; |
| Examination Committee(s) | Takahashi, Kenzo ;Tang, John C.S. ;Ramanathan, K. ;Kiggundu, Moses N.; |
| Scholarship Donor(s) | The Telephone Organization of Thailand; |
| Degree | Thesis (Ph.D.) - Asian Institute of Technology, 1997 |